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Business Communication Channel

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How It Works

Dialpad is a network that works by providing data and insights on app store optimization, market intelligence, ad intelligence, and SDK intelligence.

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Features

Unified communications: Manage voice, video, and chat across devices and platforms.

Dialpad Ai: Get real-time insights and assistance from speech recognition and natural language processing.

Flexible pricing: Choose from three plans with different features and integrations to suit your needs.

Categories

#Customer Service & CX
#Communications

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Support

izabella@dialpad.com

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Pricing

See all pricing

Standard

Unlimited calling Unlimited Ai Meetings for up to 10 participants SMS, MMS & team messaging Ai-powered call & voicemail transcriptions Google Workspace & Microsoft 365 integrations Real-time analytics & reporting Web & chat support

$23 / per month

Unlimited calling Unlimited Ai Meetings for up to 10 participants SMS, MMS & team messaging Ai-powered call & voicemail transcriptions Google Workspace & Microsoft 365 integrations Real-time analytics & reporting Web & chat support

Pro

All the value of the Standard plan, plus: 24/7 live agent support CRM integrations Microsoft Teams integration 10 office locations Multiple phone numbers per account Open APIs & Webhooks Global SMS capabilities Local number support in 70+ countries 25 ring groups (departments)

$35 / per month

All the value of the Standard plan, plus: 24/7 live agent support CRM integrations Microsoft Teams integration 10 office locations Multiple phone numbers per account Open APIs & Webhooks Global SMS capabilities Local number support in 70+ countries 25 ring groups (departments)

Enterprise

All the value of the Pro plan, plus: 100% uptime Unlimited office locations Unlimited ring groups (departments) Dial-by-extension Integrations with leading SSO providers (Okta, OneLogin) Azure AD SSO integration Data retention policies Priority live agent support

$0 / Contact Us

All the value of the Pro plan, plus: 100% uptime Unlimited office locations Unlimited ring groups (departments) Dial-by-extension Integrations with leading SSO providers (Okta, OneLogin) Azure AD SSO integration Data retention policies Priority live agent support

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